Versand

Last updated: November 2025

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

Shipping Time

Delivery times vary depending on your location and the shipping method selected at checkout. Standard shipping usually takes 5–10 business days. You will receive a confirmation email with tracking details once your order has shipped.

Shipping Rates

Shipping costs are calculated at checkout based on the weight, size, and destination of your order. Occasionally, we offer promotional free shipping — these offers will be clearly displayed on our website.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Delayed or Lost Shipments

We strive to ensure timely delivery, but occasionally delays can occur due to factors beyond our control such as carrier issues or customs delays. If your order is significantly delayed, please contact us at [add your email here] and we will assist in tracking or replacing your shipment.

International Shipping

We currently ship to select international destinations. International orders may be subject to import duties, taxes, and fees, which are the customer’s responsibility. Please check your country’s customs policies before placing an order.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not liable for packages lost or delayed due to incorrect or incomplete addresses.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged items and packaging. We will arrange a replacement or refund where applicable.

Contact Us

For any questions about your order or our shipping process, please contact our support team at [add your email here].